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Telehealth at MyMind

Participating in telehealth Psychology has many benefits, including being able to do therapy in a comfortable and convenient location, with no travel costs. It has also increased options available for clients in rural Australia, with access to Medicare rebates for clients living in certain regions.

Below are some frequently asked questions regarding telehealth Psychology.


What do I need to be able to access telehealth Psychology at MyMind?

You need a computer or tablet with access to good Internet connectivity, and a microphone, webcam and speaker. It is also important to have a quiet, private space in which to conduct the session, that replicates a therapist's office as much as possible (i.e. not the middle of the living room in a busy household!)

Who can access telehealth Psychology at MyMind?

Anyone in Australia can access telehealth Psychology through MyMind, however, only clients living in MMM Regions 4-7 can access Medicare rebates for telehealth sessions. 

Can children participate in telehealth Psychology at MyMind?

Children often perceive telehealth as a less confronting and more enjoyable medium in which to complete therapy activities. In my experience, children with a developmental age of 7 or above can successfully engage in telehealth Psychology sessions. I have also supported younger children via telehealth, however, this was done through parenting work, which is not covered by Medicare (unless the child is present for most of the session, which is not appropriate in most cases). I will only support children via telehealth if they have a parent close by at all times, to assist them with technology issues and provide emotional support when required.