Telehealth at MyMind

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What do I need to be able to access telehealth Psychology?

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You need a desktop computer or laptop with access to good Internet connectivity, and a microphone, webcam and headphones. It is also important to have a quiet, private space in which to conduct the session, that replicates a therapist's office as much as possible (i.e. not the middle of the living room in a busy household!)

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Who can access telehealth Psychology?

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Anyone in Australia can access telehealth Psychology through MyMind. At the moment, the following client groups are eligible for telehealth Psychology Medicare rebates:

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• Ongoing: Those living in MMM Regions 4-7 can access up to 20 Medicare rebates per calendar year - click here for a map to determine your region's eligibility

• Until December 2021 - All those who have a MHTP can access up to 20 Medicare telehealth Psychology sessions per calendar year (minus the number of in-person sessions they have received rebates for).

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Do you offer phone therapy?

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No. I prefer to be able to see the person I am working with so we can read each others' nonverbal cues through videolink, and I can share my screen with them to draw diagrams and use writing/typing to support our work when appropriate. 

Participating in telehealth Psychology has many benefits, including being able to do therapy in a familiar and convenient location, with no travel costs. It has also increased options available for people living in rural Australia, with ongoing access to Medicare rebates for those living in certain regions, and has enabled Psychologists to continue offering therapy safely throughout the COVID-19 pandemic.

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Below are some frequently asked questions regarding telehealth Psychology.